Pricing
Scoped properly. Quoted once.
We don't publish rate cards, because a rate card that fits every program fits none of them. Tell us what the work actually is and we'll price it against reality.
What moves the number
Channel mix
Voice, chat, email, SMS, and social each carry different handling times and staffing ratios.
Coverage hours
Business hours, extended, or around-the-clock coverage changes the shift structure behind your queue.
Language requirements
Recruiting for specific markets and native-level tone affects both time to launch and cost per seat.
Staffing model
Dedicated pods, shared coverage, and hybrid overflow are priced differently — we recommend, you choose.
Takes about 2 minutes. After you submit, a named member of our client team follows up with a program outline and a suggested pilot scope you can measure.